What can we help you with?

Can I try using ELSA before I buy?

Welcome onboard! You sure can. You will have unlimited access to ELSA’s curriculum completely free for 7 days. Please create an account with ELSA to activate. No payment or credit card required.

For the next 7 days, you can access every lesson for free. The first 2 lesson of every module are always free. Have fun!

How to subscribe to ELSA PRO?

FOR GLOBAL USERS:
Payment Methods:
IN - APP PURCHASE
PAYMENT VIA PAYPAL:
  • Please go to this link

  • Select your preferred package

  • Fill in your Name, Contact Number and Email Address

  • Select Paypal (Bank Transfer and Delivery of Account Code only available for Vietnamese users)

  • Log into your Paypal account and confirm the purchase!

  • Check your email for your unique voucher code after 24 hours (remember to check your spam and junk mail as well)

  • Follow the instructions in the email to redeem your code and you are now an ELSA Pro member!

Prices:
Lifetime (up to 80% off): $79.99 USD
1 Year: $29.99 USD
3 Months: $8.99 USD

FOR VIETNAM USERS:
CÁCH THỨC THANH TOÁN:
  • THANH TOÁN TRỰC TIẾP QUA APP: (Chỉ khi có thẻ tín dụng)
    • iPhone/iPad: Hồ sơ (Profile) => Mua ELSA Pro (Get ELSA PRO)  => Chọn gói thanh toán và tiến hành thanh toán

    • Android (Samsung, Oppo, Huawei, Sony, Vivo, v.v): Hồ sơ (Profile)=> Mua ELSA Pro (Get ELSA Pro) => Chọn gói thanh toán và tiến hành thanh toán

=> Bạn đang cầm điện thoại? Mở ELSA để thanh toán ngay tại

ĐÂY

hoặc quét mã QR phía dưới

  • THANH TOÁN BẰNG CHUYỂN KHOẢN NGÂN HÀNG
CHUYỂN ĐẾN
NGÂN HÀNG ACB
  • Số tài khoản:  201768469

  • Ngân hàng: ACB

  • Chi nhánh: HCM hoặc sở giao dịch HCM

  • Người nhận: Công ty TNHH ELSA

NGÂN HÀNG VCB
  • Số tài khoản: 0881000466690

  • Ngân hàng: VIETCOMBANK

  • Chi nhánh: Chi nhánh Saigon Pearl

  • Người nhận: Công ty TNHH ELSA

NGÂN HÀNG AGRIBANK
  • Số tài khoản: 1600201451735

  • Ngân hàng: AGRIBANK

  • Chi nhánh: Chi nhánh Sài Gòn

  • Người nhận: Công ty TNHH ELSA

LỜI NHẮN KHI CHUYỂN *
  • Email đăng ký ELSA Speak

  • Số điện thoại của bạn

  • Mã khuyến mãi

Nếu nội dung chuyển khoản không được gõ ký tự đặc biệt "@";"."Hãy thay thế theo nguyên tắc:

  • @ => AT

  • Dấu chấm => khoảng cách

Ví dụ: nguyenvanaATgmail.com 091231234 DISCOUNTCODE

*Chú ý: Vì ngân hàng thường không thực hiện chuyển khoản vào cuối tuần (Chiều thứ 7 và chủ nhật), ELSA chỉ có thể nhận thanh toán và thực hiện gửi code cho bạn vào thứ hai - thứ ba.

  • THANH TOÁN GIAO TẠI NHÀ (COD): FREE SHIP. Có 2 cách
    • Cách 1: gọi đến 0904 065 063 để đặt hàng

    • Cách 2: Điền thông tin tại ĐÂY và nhận hàng trong vòng 2-5 ngày.

HỌC PHÍ:
  • Trọn đời: 9.129.000VND

    => ưu đãi 80% chỉ còn 1.825.000VND
  • 1 năm: 689.000VND

  • 3 tháng: 209.000VND

  • 1 tháng: 92.000VND

NEED HELP?

Contact us at support@elsanow.io! (Mon - Fri from 9am to 6pm, GMT +7)

Once I purchase ELSA PRO, what access do I have?

You will have access to all features and all contents on ELSA, with unlimited number of lessons to practice

You will also have access to ongoing new contents that we release on regular basis.

Once I purchase ELSA PRO, how long do I have access to the content for?

It depends on the membership package that you choose. Your access to content will expire when your membership is expired.

If you purchase a Lifetime membership, you will always have lifetime access with lifetime customer support.

How to redeem activation code?

Click HERE for details or see below for summary:

TO REDEEM THE CODE:

1. On Android - redeem directly inside the app

- Go to your Profile screen --> Edit Profile => Get ELSA PRO --> "Have a Promo code" => Click and redeem code

- Log out and log in again to the app and your code should be activated

2. On iOS, redeem on this website: www.elsanow.io/redeem

- Please log in to the Elsa account on this website. Or if you don't have an Elsa account yet you can create an account directly here too

- Please put in the code to redeem

- After that you can open the app / log out and log in to the app --> your code should be activated

WARNING!!! Please note that if you are currently on subscription membership (paid directly by Google/iTune), please wait till your membership expire, remember to cancel your automatic subscription (https://goo.gl/o4abJE ), and then apply the voucher.

Can I use ELSA for free?

Thanks for trying out Elsa. We are having couple of ways for you as below:

  • Download ELSA and get 7-day free access: remember to take Assessment Test, get the diagnosis of your pronunciation errors and having your own Curriculum based on your skillset.

  • You do not need to pay to continue using the app. You’re on a free account, which gives you access to over 25 lessons as well as the Dictionary which teaches you to speak any word of your choice.

Also, feel free to let us know what price should be more reasonable for you via support@elsanow.io and we’re happy to give you more 7 days for free. Happy learning!

I bought a new voucher on Flash-sales event while having in-app subscription. Should I go ahead to redeem this code? New days will be added to my current days?

No you shouldn’t. Please note that if you are currently on in-app subscription (paid directly by Google/iTune), please wait till your membership expire, remember to cancel your automatic subscription (https://goo.gl/o4abJE) , and then apply the voucher.

If you redeem the code while you are still on membership, what will happen:

- Your profile status will only show what type of membership you are on, but NOT the new days you just bought from the voucher.

- The voucher will start counting the days since the day you redeemed. So if you are on membership, you will lose these days.

If you inattentively redeemed the code while still on in-app purchase, please email us at support@elsanow.io

I bought a new voucher on Flash-sales event while having in-app subscription. Should I go ahead to redeem this code? New days will be added to my current days?

If you are NOT currently on IN-APP SUBSCRIPTION , you can redeem more than 1 code at the same time. Your status will show the combined number of days remaining for all the codes you bought.

For example: if you have two 3-month codes, you can redeem both codes, and your profile should say 6 months remaining.

If you are currently on IN-APP SUBSCRIPTION: You should NOT redeem your code. You should wait until your membership expired ⇒ cancel their membership first ⇒ and then redeem the new code.

If you redeem the code while you are still on membership, what will happen:

- Your profile status will only show what type of membership you are on, but NOT the new days you just bought from the voucher

- the voucher will start counting the days since the day you redeemed. So if you are on membership, you will lose these days.

If you inattentively redeem new voucher while still on in-app subscription, please contact us at support@elsanow.io

How to download ELSA on Google Play/iTune?

ELSA Speak is available on Google Play and App Store. Please search for the keywords "ELSA Speak" on each store to download and install the app.

Scan to download ELSA

How to install ELSA on your smartphone?

When will new lessons and new content be available on ELSA?

We release new content every two weeks, with about 10-15 new lessons per release, across multiple topics. If you have any topic you want to practice, please send us an email at support@elsanow.io and we will do our best to accommodate your request (if there's enough demand for the same topic).

How to update the newest version of ELSA?

Please update ELSA on biweekly basis on Google Play/App store to get the newest content/features: There are 2 ways:

Does ELSA have PC version?

ELSA has only supported on Android/iOs for now. We are not available on operation system as below:

  • PC/Laptop

  • Blackberry

  • Window phone

Can I use ELSA on iPad or Android Tablet?

Yes you can. However, Please note that for iPad, you still need to download on iTunes store (as an iPhone app). ELSA might not be fully supported on large device so some design element might be distorted. (Will update around 2018)

We will keep you guys posted of new updates via email.

To download ELSA: ELSA Speak is available on Google Play and App Store. Please search for the keywords "ELSA Speak" on each store to download and install the app.

Can I use ELSA offline?

No for now.

Tell me 3 pro-tips to use ELSA?

  • Strong and stable internet connection.

  • Quiet environment

  • Wear headphone (Optional)

Can I continue using ELSA Pro after changing new devices? If I uninstall the app, can I still have my purchased content back?

Yes. Please install ELSA again, use your Pro account to login, hit the restore button (Profile => Get ELSA Pro => Restore purchase) and follow the instructions.

I’m an intermediate English learners? Wondering if ELSA works for me or not.

ELSA is for everyone hoping to have a perfect pronunciation. To download ELSA:

  • ELSA Speak is available on Google Play and App Store. Please search for the keywords "ELSA Speak" on each store to download and install the app.

  • Then go ahead to take an Assessment Test to get your own curriculum based on your skillset. Click here for instructions.

How to contact ELSA?

How can I follow ELSA?

Please kindly “Like” or “Follow” us at:

  • "Like us" at Facebook (https://www.facebook.com/elsaspeakvn)

  • "Follow us" at Twitter (https://twitter.com/elsspeak)

Just login again after a week, why does my account turn into Free instead of Quarterly membership as always?

You might use the wrong account to login (not the one you activate an activation code). Please kindly try to remember the right one and re-login.. Emergency? Contact us at support@elsanow.io

Product issue (content/feature bugs, etc)

Please reach out to us at support@elsanow.io and include the following in your request:

  • user ID: Open ELSA => Login (DO NOT click Get Started)(If you are already logged in - please ignore this step) => Profile => Feedback & Sharing => copy userID => paste here

  • Screenshot

  • Detailed description

Payment/Subscription/Pro account issue

Please reach out to us at support@elsanow.io and include the following in your request:

  • userID: Open ELSA => Login (DO NOT click Get Started)(If you are already logged in - please ignore this step) => Profile => Feedback & Sharing => copy userID => paste here

  • The code that user used to activate his/her account.