Join the Elsa team

ELSA Corp. is a rising star startup founded in San Francisco with engineering office in Lisbon. Our vision is to enable everyone to speak foreign languages with full confidence, which helps to reach a better life and career opportunities.

Open Positions

Speak English in short fun dialogues. Get instant feedback from proprietary artificial intelligence technology.

JOB TITLE DEPARTMENT LOCATION
Senior Designer Design Flexible
Backend Engineer Engineering Lisbon or HCM City
Devops Engineer Engineering Lisbon or HCM City
VP of Engineer Engineering Flexible
QA Engineer Engineering Flexible
Telesales Executive Marketing Ho Chi Minh City, Vietnam
BRAND COMMUNICATION - SENIOR EXECUTIVE Marketing Ho Chi Minh City, Vietnam
PERFORMANCE MARKETING - SENIOR EXECUTIVE Marketing Ho Chi Minh City, Vietnam

Job Description

Want to design the ultimate solutions for 1.5 Billion English learners around the world? Join Elsa, an artificial intelligence-powered app that teaches people to speak English with less accent. We’re on a mission to help people to speak English with confidence, and empower them to reach their potential. Since launching in 2016, we grew organically to over 2 million users worldwide. We are seeking a Senior Product Designer with a passion for language education to help bring amazing machine learning technology to the palms of English learners across the world! You will be the lead designer for the company, with opportunities to expand your team in the future. We solve complex user challenges by collaborating with cross-functional teams (product, customer support, engineering) to develop solutions in an agile engineering environment. Elsa has offices in Silicon Valley (USA), Lisbon (Portugal), and Saigon (Vietnam).

Responsibilities

  • Design intuitive and engaging interactions for iOS, Android, and web platforms

  • Apply creative ideas and inspiration from the world of game-design

  • Break any design problem down into viable actionable chunks and solve them with clarity

  • BCreate and ensure a consistent Elsa brand across iOS, Android, and web platforms

  • BExecute on all parts of the design process: design direction, user-research, ideation, flows, mockups, visual design, spec & asset production, usability testing

  • BWork with a remote team (located in Silicon Valley, Portugal, and Vietnam)

  • BProvide strategic design thinking and leadership

Requirements

  • Demonstrated success with 5+ years in mobile consumer apps and gaming apps; proven track record of delivering high-quality designs

  • Passion for designing engaging experiences that appeal to an international audience

  • Strong ability to recognize use-cases, including happy path and edge case, and incorporate them into designs

  • Deep understanding of UX design patterns for mobile and mobile games

  • Experience with translating high-level requirements to interaction flows and then to functional beautiful designs

  • Excellent understanding of Apple's interface design guidelines and Android design guidelines

  • Expertise with customer research and usability testing

  • Visual and design skills is a nice to have, not a must have

  • Experience working with remote teams; experience working as a full-time member of a fast-paced product company

  • Knowledgeable in Design Toolsets: Adobe Creative CC and Sketch

What we offer

  • Flexible hours

  • Room to grow professionally

  • Silicon Valley startup experience

  • Opportunities to travel

  • Opportunity to work on a mission that can transform the lives of 1.5 billion language learners around the world

To Apply

Email people@elsanow.io with:

  • Your portfolio of work

  • Your LinkedIn profile or CV

  • Your dream job when you were a child

The role

At ELSA we have developed our own backend infrastructure using Python-based stack that manages everything that happens in the apps (user profile and scoring, purchases, content management, etc.). As a backend developer you will be helping improve and extend the system and you will lead the integration of ELSA with the major payment gateways Worldwide to facilitate online purchases within the app. We are looking for a candidate with "Hands-on" development experience in addition to good management skills. Currently the position involves 50% coding/development and 50% management. This means you must have active, recent coding experience at production level.

As part of your role you will:

  • Build and test integrations of ELSA backend with third-party payment gateways.

  • Work hand in hand with third-party engineering teams to make the integration most efficient.

  • Maintain and further develop backend features used by users through our apps.

  • Write automated tests and technical documentation to increase code robustness and easy to use by other developers.

  • Track user bug reports to find their root cause in our backend code, and apply solutions to them.

Requirements

  • Demonstrated success with 5+ years in mobile consumer apps and gaming apps; proven track record of delivering high-quality designs

  • 2+ years of experience as a backend or full-stack developer.

  • Experience in python and Linux.

  • Practice professional software development (Automated testing, code reviews, CI/CD).

  • Be comfortable reading API docs working hand-on-hand with third-party teams.

  • Be curious and eager to learn, be a team player and be ready to put a lot of effort in the project.

  • Good communication skills in English.

Bonus Skills

  • Experience in integration of third-party API’s, specially payment gateways.

  • Experience integrating and maintaining internal API’s with external companies.

What we offer

  • Flexible hours

  • Room to grow professionally

  • Silicon Valley startup experience

  • Opportunities to travel

  • Opportunity to work on a mission that can transform the lives of 1.5 billion language learners around the world

To Apply

Send your GitHub handle and either your LinkedIn profile or your CV to people@elsanow.io and we will get back to you.

The role

At ELSA we run our own speech technology algorithms in Kubernetes, distributed into several clusters around the World with the objective to reduce the latency of processing the user’s speech. As a devops engineer at ELSA you will be responsible for the maintenance and optimization or ELSA’s Kubernetes infrastructure to ensure seamless scalability, no downtime and a quick and accurate response to our users.

As part of your role you will:

  • Orchestrate and monitor ELSA servers.

  • Measure infrastructure performance and optimize it based on learned insights.

  • Manage the company’s CI/CD pipelines.

  • Create automated tools to ensure a very high service uptime.

  • Be up to date with the latest Kubernetes trends and optimize our system accordingly.

Requirements

  • Experience with Kubernetes and in managing production-grade clusters with hundreds of nodes per cluster.

  • Be a docker master, being able to convert local projects into dockerized versions.

  • Good English communication skills (both oral and writing).

  • Be curious and eager to learn, be a team player and be ready to put a lot of effort in the project.

Bonus Skills

  • 1+ years of experience as a devops engineer, preferable more.

  • Experience with AWS and CGP implementations of Kubernetes.

  • Experience with Gitlab and CI/CD

What we offer

  • Flexible hours

  • Room to grow professionally

  • Silicon Valley startup experience

  • Opportunities to travel

  • Opportunity to work on a mission that can transform the lives of 1.5 billion language learners around the world

To Apply

Send your GitHub handle and either your LinkedIn profile or your CV to people@elsanow.io and we will get back to you.

The role

As the VP of Engineering you will lead and inspire the mobile and backend engineering teams to build cutting edge education technology products. You’ll work directly with the CTO, CEO, Head of Product, and engineers. The ideal candidate will have a passion for delivering great consumer software products focused on incredible customer experiences. We are looking for a candidate with "Hands-on" development experience in addition to good management skills. Currently the position involves 50% coding/development and 50% management. This means you must have active, recent coding experience at production level.

As part of your role you will:

  • Manage a small team of software engineers spread across the World, including task planning, execution and code reviews.

  • Write and manage code deployments, manage our development team and guide architecture and delivery of our iOS, Android, and backend products.

  • Drive an excellent customer experience, continually raising the bar on functionality, usability, and simplicity.

  • Champion engineering excellence, establishing metrics and assessment processes.

  • Refine the development processes to reduce problems in the code and increase efficiency.

  • Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams.

  • Have a passionate drive for creating impacting education technologies.

  • Can attract and recruit engineer talents to build and grow the team in the near future.

Requirements

  • BS/MS in Computer Science or a related technical field.

  • Have 7+ years of experience in building technical products, and managing teams.

  • Experience architecting, developing, and launching software products and/or services.

  • Experience managing successful engineering teams.

  • Experience developing and shipping iOS and Android apps in the consumer space.

  • Experience working with a Python stack, but flexibility to work with other languages as well.

What we offer

  • Flexible hours

  • Room to grow professionally

  • Silicon Valley startup experience

  • Opportunities to travel

  • Opportunity to work on a mission that can transform the lives of 1.5 billion language learners around the world

To Apply

Send your GitHub handle and either your LinkedIn profile or your CV to people@elsanow.io and we will get back to you.

The role

The ELSA App implements all the ELSA learning process. It streams the user’s speech to the AI servers for analysis, and communicated with other internal API’s to manage the user profile and curricula access. As a QA engineer at ELSA you will help improve the robustness of the apps (Android and IOS) and ensure the servers implement the right communication protocols by detecting issues and working.

As part of your role you will:

  • Create end-to-end test plans with thorough coverage of corner cases for features that sit across multiple platforms (backend, android, ios, web).

  • Manage a team of remote manual testers, and perform manual tests on the apps, both scripted and exploratory.

  • Work with engineering and product managers to complete and maintain these test plans.

  • Troubleshoot issues reported from users and find the root causes. Work with developers to implement fixes.

  • Design API tests for our backend.

  • Design automated UI tests for our products.

Requirements

  • Substantial experience with QA processes.

  • Curious yet process-oriented person that is able to ‘think outside the box’.

  • Good level of English, spoken and written. Strong technical communication skills.

  • Hands-on experience with automated test environments.

What we offer

  • Flexible hours

  • Room to grow professionally

  • Silicon Valley startup experience

  • Opportunities to travel

  • Opportunity to work on a mission that can transform the lives of 1.5 billion language learners around the world

To Apply

Send your GitHub handle and either your LinkedIn profile or your CV to people@elsanow.io and we will get back to you.

Responsibilities

  • Acquire an excellent understanding of our target customers, our product and its unique selling points. Training and telesales script will be provided

  • Continuously optimize sales script

  • Answer all sales inquiries within 24 hours

  • Promptly follow up with leads via the phone, consult and convince them to enroll ELSA membership packages

  • Achieve assigned KPIs such as sales revenue, conversion rate, daily calls, etc...

  • Update CRM system, telesales system for proper reporting according to the company's SOP

  • Deal with complaints to turn around unhappy customers

  • Keep records of calls and sales and record useful information

  • Collaboration with other functions such as marketing, support, product, delivery, etc… for related tasks

  • Other ad-hoc tasks to related to sales operation

Requirements

  • At least 1 year telesales experience with track record

  • Have a laptop

  • Intermediate English level and above

  • Familiarity with CRM

  • High standards of work ethics, driven by growth & productivity

  • Have a positive can do attitude

  • Ability to call customers (from home or office) in the evening and weekend

SALARY & BENEFITS

  • Benchmarked base salary and high performance bonus

  • Work in a Silicon valley startup with exponential growth all around the world

  • Fun team; creative working environment

  • Inspiring office with park, gym, swimming pool, BBQ facilities, and the best view in HCMC

  • Maximize personal & professional growth and be rewarded for your talents & contribution

To Apply

Apply now to maximize your talents and make a real impact! Send your CV and a short introduction on why you want to join ELSA to ruby@elsanow.io

Responsibilities

  • Prepare and implement brand marketing execution plans

  • Work closely with in-house team, freelancers, and agencies (advertising, market research, PR) to ensure impeccable execution of all brand marketing activities

  • Create creative content and marketing collaterals (i.e. POS, displays etc)

  • Develop strong and good working relationship with media journalists, KOLs, influencers

  • Measure and report performance of all campaigns against goals (KPIs)

  • Monitor users reactions, market trends, and competitors’ activities to identify opportunities and key issues

  • Propose initiatives to increase market share and brand’s reputation

  • Collaborate closely with performance marketing function to co-plan and co-execute both brand marketing and performance marketing activities to create synchronization, optimization, and integration

  • Partner with different functions (Product, Sales, Customer Support, Finance) for ongoing projects, budget phasing, media planning & tracking

Requirements

  • Proficient track record with minimum 3 years in-depth experience in executing brand communication campaigns across a broad online and offline, free and paid media mix

  • Strong creative skills

  • Excellent communication skills

  • Good existing network with media journalists; KOLs; Influencers

  • Familiarity with the latest trends, technologies and methodologies in marketing

  • Highly adaptable, collaborative, can learn quickly to come up with prompt solutions

  • Demonstrate leadership skills, high standards of work ethics, driven by quality & productivity

  • Have a positive can do attitude, have a keen eye for detail, have initiative and be proactive going beyond the call of duty

  • Vietnamese with English proficiency in listening, speaking, reading and writing.

SALARY & BENEFITS

  • Benchmarked base salary and high performance bonus

  • Work in a Silicon valley startup with exponential growth all around the world

  • Fun team; creative working environment

  • Inspiring office with park, gym, swimming pool, BBQ facilities, and the best view in HCMC

  • Maximize personal & professional growth and be rewarded for your talents & contribution

To Apply

Apply now to maximize your talents and make a real impact! Send your CV and a short introduction on why you want to join ELSA to ruby@elsanow.io

Responsibilities

  • Employ an impeccable execution of online advertising, social media, SEO, SEM, ASO, email marketing, and content syndication.

  • Optimize targeting, segmentation, and allocation of budgets across multiple channels to generate cost effective user actions

  • Ensure that leads are converted into paid customers through well-crafted campaigns and close collaboration with the sales team

  • Work with internal and external production professionals in the delivery of activity, from proposals, design, and actual build

  • Report timely on the effectiveness of campaigns, conversion rates, online-generated sales. Conducts analyses on the performance against ROI and KPIs. Estimate profitability of those campaigns

  • Develop in-house marketing automation

  • Scale performance marketing operation

  • Identify growth opportunities, develop new and innovative growth strategies

  • Seek & develop marketing partnerships

  • Acquire a clear consumer perception and better understand their needs

  • Collaborate closely with brand marketing function to co-plan and co-execute both brand marketing and performance marketing activities to create synchronization, optimization, and integration

  • Collaborates with sales, customer support, product team in an effort to optimize programs, campaigns, landing pages, CRM, based on the real-time performance and ROI

Requirements

  • Proficient track record in performance marketing position, 2-3 years experience in building and scaling acquisition programs that target consumers across a broad online media mix

  • Senior experience in optimizing and executing Facebook Ads, Google Ads, Display Ads, SEO, Email Marketing, Marketing Automation, Google & social media Analytics

  • Excellent communication skills

  • Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc

  • Highly adaptable, collaborative, can learn quickly to come up with prompt solutions

  • Demonstrate leadership skills, high standards of work ethics, driven by quality & productivity

  • Have a positive can do attitude, have a keen eye for detail, have initiative and be proactive going beyond the call of duty

  • Ability to prioritize and meet tight deadlines

  • Vietnamese with English proficiency

SALARY & BENEFITS

  • Benchmarked base salary and high performance bonus

  • Work in a Silicon valley startup with exponential growth all around the world

  • Fun team; creative working environment

  • Inspiring office with park, gym, swimming pool, BBQ facilities, and the best view in HCMC

  • Maximize personal & professional growth and be rewarded for your talents & contribution

To Apply

Apply now to maximize your talents and make a real impact! Send your CV and a short introduction on why you want to join ELSA to ruby@elsanow.io